Shipping Policy

Last updated: September 3, 2026

At Trendora, we aim to process and deliver your order as efficiently as possible.

Order Processing

Orders are normally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time within Pakistan is generally 3–7 business days after dispatch.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location, courier availability, weather, public holidays, or other circumstances outside our reasonable control.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Where a free-shipping promotion is offered, the terms of that promotion will apply.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• Phone number

• House/street address

• City

• Any relevant delivery instructions

We are not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

Failed Deliveries

If a courier is unable to deliver an order because the customer is unavailable, refuses delivery, provides an incorrect address, or cannot be contacted, the shipment may be returned to us.

Additional delivery charges may apply if a shipment needs to be resent.

Damaged Packages

If your package appears damaged when delivered, please take photographs of the package and contact us as soon as possible.

If the product itself is damaged or defective, please follow our Return & Refund Policy.

Order Tracking

Where tracking is available, tracking information may be provided by email, SMS, WhatsApp, or another communication method associated with your order.

Contact Us

For shipping questions or delivery assistance, contact:

Trendora
Email: heello.trendora@gmail.com