Privacy policy

Privacy Policy

Last updated: September 3, 2026

At Trendora, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and the circumstances in which it may be shared.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Information you provide when contacting customer support

  • Technical information such as IP address, browser type, device information, and website activity

We do not need to receive or store your full payment-card details when payment processing is handled by a third-party payment provider.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments

  • Provide customer support

  • Respond to inquiries

  • Send order confirmations and service-related communications

  • Prevent fraud, abuse, and unauthorized transactions

  • Improve our website, products, and customer experience

  • Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment service providers such as Safepay, XPay, banks, card networks, or other payment providers that we may make available.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and support analytics or advertising.

You may be able to manage cookie settings through your browser or device settings.

Sharing of Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Courier and delivery companies

  • Website and technology service providers

  • Analytics and marketing service providers

  • Professional advisers or authorities where required by law

We do not sell your personal information as a standalone product.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing their respective privacy policies before providing personal information.

Children's Privacy

Our website is not intentionally directed toward children. We do not knowingly collect personal information from children for independent use of our services.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Trendora
Email: heello.trendora@gmail.com