Frequently Asked Questions

Product Questions

What can I blend with the portable blender?

The blender is designed for preparing smoothies, shakes, juices, and other soft or liquid-based drinks. For best results, cut larger fruits and ingredients into smaller pieces and add sufficient liquid.

What is the capacity?

The portable blender has a 350ml capacity.

Is the blender rechargeable?

Yes. The portable blender is USB rechargeable, allowing you to recharge it using a compatible USB power source.

Can I use it while charging?

For safety, we recommend using the blender only according to the product instructions and not operating it while connected to a charger unless the manufacturer's instructions specifically allow it.

Is it easy to carry?

Yes. Its compact design makes it convenient to carry in a bag for use at home, work, the gym, or while traveling.

How long does it take to blend?

Blending time depends on the ingredients and quantity. Soft fruits and prepared ingredients can generally be blended quickly. For harder ingredients, cutting them into smaller pieces can improve blending performance.

How do I clean it?

After use, follow the product cleaning instructions. Rinse and clean the appropriate removable components after each use. Do not submerge electrical components or the charging connection in water.

Order & Payment

What payment methods do you accept?

Available payment methods are displayed during checkout. Depending on availability, these may include card or other online payment methods provided by our payment partners.

How can I check my order status?

Once your order has been processed and dispatched, available tracking information may be sent to you through the contact information provided with your order.

Shipping

How long does delivery take?

Orders are normally processed within 1–3 business days. Estimated delivery within Pakistan is generally 3–7 business days after dispatch.

Delivery times may vary depending on location, courier delays, public holidays, weather, and other circumstances outside our control.

How much does shipping cost?

Any applicable shipping charges are displayed at checkout before you complete your purchase.

Do you deliver across Pakistan?

We aim to deliver to locations supported by our shipping and courier partners within Pakistan. Availability may vary for certain remote areas.

Returns & Refunds

Can I return my order?

Eligible products may be returned in accordance with our Return & Refund Policy. Return requests should generally be submitted within 7 days of receiving your order.

What if my blender arrives damaged or defective?

Contact us as soon as possible and provide your order number along with clear photos or video showing the issue. We will review your request according to our Return & Refund Policy.

How long does a refund take?

Once a refund is approved, the time required for the funds to appear in your account depends on the payment method and the relevant payment provider or bank.

Need More Help?

If your question isn't answered here, contact our support team:

Email: heello.trendora@gmail.com

Please include your order number when contacting us about an existing order so we can assist you more efficiently.